Free delivery on all UK orders over £60

Exchanges and refunds

Exchanges and refunds
We guarantee to refund or exchange any items that are faulty, provided that it is returned within 14 days of the date of the receipt.
We aim to process all returns within 7 days of us receiving the goods back in our warehouse.
For information on refunds, please see our terms and conditions.
 
Refunds
If a refund is issued this will be returned at the original purchase price (excluding the initial delivery charge) and made to the original method of payment.
On rare occasions, some refunds may take longer than expected to process, however all refunds will be processed within 30 working days. Once your order has been refunded you will receive a notification via email.
 
Exchanges
If for any reason you are sent the wrong sized product or wrong colour product we will exchange the product for the initial chosen product. Simply send an email to support@brayandcoofficial.com We will take care of the rest.